Metamask is a different project therefore we can't cover all potential issues that are related to Metamask, but to get you started here are a few common issues that you might be facing:

Metamask doesn't support all nft contract / types
Metamask is connected to the wrong network
Metamask is connected to the wrong wallet

In general our advice is to export your Metamask wallet and import it back to Venly. If you still can't retrieve your NFTs then please contact our support.
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