Go to website
All about your wallet
How do I create a wallet
Please follow these steps in order to create a wallet via email; Visit https://wallet.venly.io/ Press "Create Account" Enter email address and choose a password You will receive a code via email, enter this code when asked to provide it Choose a PIN and enter it twice (Here's a link with more info on a PIN code) (!) Make sure to write this PIN down! It's very important to be able to access your account. If you lose it you
How to see my tokens in my wallet
New tokens are being created everyday, therefore it is possible that a certain token is not visible in your wallet. To add a token to our wallet please contact support. Provide the following: Token contract address Token Tag (typically 3 - ... characters like $ETH or $MATIC) Your wallet address The blockchain this token lives on Adding a new token can take up to 24hrs. Thank you!
How to find my wallet address and see my tokens
Please go to https://wallet.venly.io The wallet address can be seen in the right top corner of your screen, it can also be copied there by pressing the copy icon To see your tokens, just go to the tokens tab (coins icon) and if the tokens have been sent your way they will appear
How do I export my wallet?
To export your wallet: Select the wallet you want to export. Go to advanced settings (Gear icon ⚙️, in the top right corner). Scroll down to the section: Export Wallet Choose a password to protect your export file (which is a password protected encrypted keystore) Confirm the export with your PIN
How do I import a wallet?
Go to the Add / Import a wallet screen. Select the blockchain that is relevant to the wallet you want to import Select import wallet Select the type of import that suites your case. Press the import button to start the import process Secure your imported wallet with your personal PIN. !(https://
Your wallet does not have enough funds to execute this transaction
Please note that performing a transaction on a blockchain, whether it's on Ethereum, Polygon or on Binance Smart Chain or any other blockchain will involve paying a transaction fee. That is how blockchains work, Venly does not charge a fee here. For Ethereum, to be able to transfer ETH or tokens you'll need to pay some ETH (gas). There you need to load your wallet with ETH. For more info on gas estimates: https://etherscan.com/ or https://ethgasstation.info/ For Binance Smart Chain, to be able
How to delete a wallet?
On blockchain nothing can be deleted. The best we can do is provide a way to clean up your dashboard, and that is archiving. To archive a wallet: Select your wallet. Press the gear icon in the top right corner to go to advanced settings. Scroll down to the archive option and press the Archive wallet button
How to transfer crypto to my bank/card?
Transferring crypto to your bank is not a service that Venly provides. We advise you to transfer your crypto assets to a centralized cryptocurrency exchange that supports your local currency and where you can transfer it to your bank account.
How to import a Polygon or BSC wallet in Ethereum and vice versa.
You can easily import a wallet on another blockchain with Venly. This can be useful if you sent assets on one chain by mistake to a wallet on another chain. Or to have the same wallet address on multiple chains. Imports we support are: Ethereum wallet into Polygon/Matic wallet Ethereum wallet into Binance Smart Chain wallet Binance Smart Chain wallet [into an Ethereum walle
How to purchase ETH within Venly wallet?
You can purchase ETH directly in your Matic wallet on the Ethereum chain by going to your ETH wallet. Once in your ETH wallet, simply press "BUY ETH" !buyETH This screen will popup allowing you to purchase the desired amount. Your ETH will be on the Ethereum chain and ready to be used in
How do I transfer crypto / tokens
Select your wallet Select the transfer tab Fill in the destination (Can be a blockchain address or an email address) Select the token and fill in the amount of the token you want to transfer. Press 'Send Funds' Confirm the transfer with your PIN.
How to export a wallet from MetaMask
To export a wallet from MetaMask please follow the guide below: Click on the favicon Select the account you’d like to export On the Account page, click on the menu (three dots) at the upper right corner Click on the “Account Details” button Click “Export Private Key” Enter your password and click “Confirm” Your private key is revealed. Click to copy it, and save if somewhere safe. Click “Done” to close the screen !(https://storage.crisp.chat/users/helpdesk/website/ee
How to change the name of my wallet
Please go to https://wallet.venly.io Venly will automatically give your wallet a random name, if you don't like it you can change it via the "Crayon Button"
How to exchange / swap or sell tokens
Cryptocurrency can be sold or swapped using one of the following options: Use the Venly swap feature, build into the wallet. Use a decentralized exchange service such as 1inch Use a centralized exchange service such as Binance.com Note: Within Venly, only swaps on the same chain are possible. Cross-chain swaps aren't possible yet (e.g. ETH to BTC). For this we advise using a decentralized or centralized exchange. **Example ** Using the build in swap feature of th
How to purchase MATIC within Venly wallet
You can purchase MATIC directly in your Matic wallet on the Polygon chain by going to you Matic wallet via app.arkane.network. Once in your Matic wallet, you can purchase MATIC via this link: Purchase MATIC This screen will popup allowing you to purchase the desired amount. ![purchase](https://storage.crisp.chat/users/helpdesk/website/eea1fb8a6b505000/schermafbeelding-2021-03-30-o
How to archive a wallet
A blockchain wallet can not be deleted, therefore we offer our users the option to archive their unused wallet. To archive a wallet please follow the following steps. Select the wallet you want to archive. Go to advanced settings (Gear ⚙️icon in the top right corner) Scroll down and select 'Archive Wallet'
How to cancel a transaction
To cancel a transaction: Go to the activity tab of your wallet. Click on the Trash icon of the transaction you want to cancel. Confirm the action by entering your PIN. For more information on pending or long running transaction please read this article. !(https://storage.crisp.chat/users/helpdesk/website/eea1fb8a6b50500
How do I add / remove 2FA
2FA can be added via; Once logged into your wallet Profile Icon (right top corner) User Settings Two-Factor Authentication Follow the steps (Scan QR code on your device) 2FA can be deleted via; Once logged into your wallet Profile Icon (right top corner) User Settings Two-Factor Authentication Trash Icon