• How to create a wallet

  Please follow these steps in order to create a wallet via email; Visit https://wallet.venly.io/ Press "Create Account" Select the social of your choice You will receive a code via email, enter this code when asked to provide it Choose a PIN and enter it twice (Here's a link with more info on a PIN code) (!) Make sure to write this PIN down! It's very important to be able to access your account. If you lose it you will neePopular

• How to find my wallet address and see my tokens

  Login to your wallet Select the blockchain and your wallet The wallet address (or public key) can be seen in the right top corner of your screen, it can also be copied there by pressing the copy icon (https://storage.crisp.chat/users/helpdesk/website/eea1fb8a6b505000/a65Popular

• How to export a wallet?

  To export your wallet Select the wallet you want to export. Go to advanced settings (Gear icon ⚙️, in the top right corner). Scroll down to the section: Export Wallet Choose a password to protect your export file (which is a password protected encrypted keystore) Confirm the export with your PIN Download as file (https:/Popular

• How to see my tokens in my wallet

  New tokens are being created everyday, therefore it is possible that a certain token is not visible in your wallet. To add a token to our wallet please contact support. Provide the following: Token contract address Token Tag (typically 3 - ... characters like $ETH or $MATIC) Your wallet address The blockchain this token lives on Adding a new token can take up to 24hrs. Thank you!Some readers

• How to switch a wallet between blockchain networks (Ethereum / BSC / Polygon / Avalanche)

  You can easily switch blockchain networks for a certain wallet within Venly by importing them in that other network. This can be useful when you sent assets to a wallet on another chain by mistake want to have the same wallet address on multiple chains. Imports we support are: Import Ethereum wallet as Matic Import BSC wallet from Ethereum Import Avalanche C walletSome readers

• Your wallet does not have enough funds to execute this transaction

  Performing a transaction on a blockchain, whether it's on Ethereum, Polygon or on Binance Smart Chain or any other blockchain, involves paying a transaction fee. That is how blockchains work, Venly does not charge a fee here. For Ethereum, to be able to transfer ETH, tokens or NFTs you'll need to pay some ETH (gas). Therefore you need to load your wallet with ETH. For more info on gas estimates: https://etherscan.com/ or https://ethgasstation.info/ For Binance Smart Chain, to be able to trSome readers

• How to delete / archive / unarchive a wallet?

  A blockchain is a ledger that keeps track of all transactions that happened in the past and thus stores info about all wallets that interacted with it. Hence we cannot simply delete wallet info, coins or NFTs from a blockchain. That info will exist forever. We can however offer you 2 options: 1. Archive / Unarchive your wallet A way to clean up your dashboard and (un)hide your wallet, but it will still exist. Steps Select your wallet Press the gear icon in the top right corner to gSome readers

• How to import a wallet?

  Visit Add / Import a wallet. Select the blockchain that is relevant to the wallet you want to import Select import wallet Select the type of import that suites your case Press the import button to start the import process Secure your imported wallet with your personal PIN (https://storage.crisp.chat/useSome readers

• How to transfer crypto / tokens / NFTs

  To transfer crypto / tokens / NFTs Select your wallet Select the transfer tab Fill in the destination (Can be a blockchain address or an email address) Select the token and fill in the amount of the token you want to transfer. Press 'Send Funds' Confirm the transfer with your PINFew readers

• Connection Issues

  Issues Logging into your Venly wallet Logging into your application using Venly Signing transactions using Venly Solutions Try using Chrome (Some other browsers have built-in ad/pop-up blockers) and make sure your ad/pop-up blocker is turned off Try closing your ad/pop-up blocker Even if you turned of your ad/pop-up blocker, check in the address bar there's nothing being blocked Try another device Clean cache and cookies Check your device/connection If you stillFew readers

• How to transfer crypto to my bank account / bank card?

  Transferring crypto to your bank is not a service that Venly provides. We advise you to transfer your crypto assets to a centralized cryptocurrency exchange that supports your local currency and where you can transfer it to your bank account.Few readers

• How to export a wallet from MetaMask

  To export a wallet from MetaMask please follow the guide below: Click on the favicon Select the account you’d like to export On the Account page, click on the menu (three dots) at the upper right corner Click on the “Account Details” button Click “Export Private Key” Enter your password and click “Confirm” Your private key is revealed. Click to copy it, and save if somewhere safe. Click “Done” to close the screen (https://storage.crisp.chat/users/helpdesk/website/eeFew readers

• How do I add / remove 2FA

  2FA can be added via; Once logged into your wallet Profile Icon (right top corner) User Settings Two-Factor Authentication Follow the steps (Scan QR code on your device) 2FA can be deleted via; Once logged into your wallet Profile Icon (right top corner) User Settings Two-Factor Authentication Trash IconFew readers

• How to exchange / swap or sell tokens

  Cryptocurrency can be sold or swapped using one of the following options: Use the Venly swap feature, build into the wallet. Use a decentralized exchange service such as 1inch Use a centralized exchange service such as Binance.com Note: Within Venly, only swaps on the same chain are possible. Cross-chain swaps aren't possible yet (e.g. ETH to BTC). For this we advise using a decentralized or centralized exchange. Example Using the build in swap feature of thFew readers

• How to withdraw

  Select your wallet Select the transfer tab Fill in the destination (Can be a blockchain address or an email address) Select the token or coin and fill in the amount of the token or coin you want to transfer. Press 'Send Funds' Confirm the transfer with your PIN.Few readers

• I've sent MATIC / ETH / BNB or another token to my Venly wallet but it doesn't show

  Sometimes users send MATIC / ETH / BNB as a token on another blockchain instead of on the native blockchain (i.e. Polygon for MATIC, Ethereum for ETH and Binance Smart Chain for BNB). Examples: Sending ETH as a Binance Smart Chain pegged token (instead of native ETH) to your Ethereum wallet Sending MATIC as ERC20 - Ethereum token (instead of native MATIC) to your Matic Wallet Sending USDC on Polygon to your Ethereum wallet (instead of your Matic wallet) To see if this is the case we adviFew readers

• How to cancel a transaction

  To cancel a transaction Go to the activity tab of your wallet Click on the Trash icon of the transaction you want to cancel Confirm the action by entering your PIN For more information on pending or long running transaction please read this article ( https://medium.com/arkane-network/how-to-solve-pending-transactions-on-ethereum-8dd5de6064c0 (https://blog.venly.io/how-to-solve-pending-transactions-on-ethereum-8dd5dFew readers

• How to change the name of my wallet

  Login to the Venly Wallet Venly will automatically give your wallet a random name, if you don't like it you can change it via the "Crayon Button"Few readers

• How to connect Venly wallet at Opensea?

  Before connecting Venly wallet at Opensea you need to import the Matic wallet into an Ethereum wallet, that are the only ones you can connect to Opensea. Go to the Ethereum blockchain and click on the "import wallet" icon. Select "From Matic". Sign it with your PIN and confirm. Your new ETH wallet should have the same name of your Matic one. If you already connected to Opensea the ETH wallet not impoFew readers

• I used the swap function and my ETH / MATIC is gone but I didn't get the desired token

  For our swapping function we use a dex called 1inch To be able to swap or trade tokens, e.g. ETH to USDC, you need to first approve 1inch to interact with your wallet. Hence there are 2 steps: Approve tokens to be spent (requires a small gas fee) Swap the tokens (requires a relatively higher gas fee) Chances are, if you are wondering why your ETH / MATIC has diminished while you haven't received the tokens you desired, then you probably only approved the tokensFew readers

• How to solve pending or stuck transactions

  If you need to solve pending and stuck transactions on Ethereum then you can check out this guide If you still cannot solve it, please contact our live chat supportFew readers

• What do I need to know about KYC on Venly?

  KYC stands for "Know your customer". It is a process that businesses use to verify the identity of their customers. Venly is implementing KYC to comply with European MiCA (Markets in Crypto Assets) regulations. The implementation of KYC on Venly is a necessary step to prevent fraud and other illegal activities, andFew readers

• What is WalletConnect

  What is WalletConnect? WalletConnect is a protocol that allows users to connect with different wallets to the dApps that have integrated it. It establishes a remote and encrypted connection between the wallet and the dApp. This happens through QR codes and deep linking. 👉 The Venly Wallet is now compatible with WalletConnect v2.0. You will be able to use it with dApps that support the same version. Check the steps below to learn how. Available on https://walletconnect.venly.io/ How toFew readers

• How to use the Venly Wallet API with an API Key

  There are two ways for a user to interact with the Venly Wallet API - with a clientId and a secret, or by generating an API Key through the Wallet App. The API Key allows you to access only the wallet, for which it has been generated. When interacting with the Wallet API with an API Key, you won't be required to provide any PIN codes or signing methods for the calls. How to interact with the Venly Wallet API by using an API Key Generating an API Key To generate an API Key follFew readers

• How to find my Market Deposit Wallet Address

  Go to https://venly.market/account/balance Click "Deposit" Choose "USDC Coin" Choose the preferred blockchain (each has a different deposit address!) Copy the addressFew readers

• How to revoke smart contract allowances / token approvals

  Visit the relevant blockchain explorer, go to the "Token Approvals Checker" section, connect your Venly wallet via WalletConnect, revoke any relevant approvals or allowances. If you do not wish to connect your Venly Wallet, but first screen for any allowances or approvals, you can manually enter your wallet address and review for each desired chain via Revoke Cointool For any alternative tools please check this guide (https://supFew readers

• How to disconnect your wallet from a dapp or website

  Select your wallet Select the apps tab Select the desired application Unlinked it by clicking the unlink icon on the right side How to disconnect your wallet from a dapp or website TUTORIAL VIDEOFew readers

• What are airdrop scam tokens and NFTs

  Airdrop scam tokens and NFTs are fraudulent or deceptive schemes within the cryptocurrency and blockchain space that attempt to trick users into giving away their private keys, assets or personal information under the guise of receiving free tokens or non-fungible tokens (NFTs). Airdrop: In the legitimate crypto world, an airdrop is a distribution of free tokens to the holders of a particularFew readers